Shipping policy

📦 Shipping Policy

At CrimeXwine, every order is made-to-order — no dusty inventory here, just freshly brewed mystery.

We currently only ship within the United States, and each item is created just for you after your order is placed.

🕵️ Processing Time

• All items are made-to-order. Please allow 2–5 business days for production before shipping.

🚚 Estimated Delivery Times (U.S. Only)

We work with trusted fulfillment partners to get your package to you as swiftly as possible:

• Mugs: Usually arrives in 5–10 business days

• Hoodies: Typically delivered in 7–14 business days

• Tote Bags: Most bags arrive in 10–20 business days

⏳ P.S. While we aim to deliver quickly, please note that occasional delays may occur due to demand or postal service slowdowns. Your patience supports small-batch production and we promise it’s worth the wait!

📬 Order Tracking

You’ll receive a tracking number once your order ships so you can follow the clues right to your mailbox.

🛑 Delays or Missing Package?

If you suspect your order is lost in the mail or it’s taking longer than expected, email us at CrimeXwine@gmail.com within 14 days of your estimated delivery window. We’ll investigate and make it right.